Preferences

Preferences in DataGuard CPM allow Citizens to personalise their interactions with your organisation. By setting their preferences, Citizens can choose how and when they wish to be contacted, and what content they want to receive. Preferences are a powerful tool for enhancing user engagement by aligning communication with individual interests.

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For more detailed information, please refer to the following child pages:

• Preference Configuration: Learn how to set up and manage the available Preferences for Citizens.

• Preference State: Understand how the current Preferences of a Citizen are updated.

• Submissions: Discover how Preference changes are audited.

Each of these topics provides further insights into how Preferences are configured, managed, and audited within DataGuard CPM, ensuring that your organisation delivers a personalised and user-friendly experience.